The extra second before a door closes can matter more than its polished appearance.

LEADERSHIP

WHAT THIS MEANS

A building gets judged from outside on its materials and from inside on its timings. Whether a door gives you three seconds or eight decides who can pass through carrying a child, a stick, a delivery or a slower pace, and no amount of good stone changes that. Grandeur and usability are set by different decisions.

Watch how long the doors and crossings you use each day actually give a person. If you have any say, lengthen the timing before you improve the finish. And when you hold a lift, hold it a beat longer than feels necessary.

A QUESTION TO SIT WITH

What would you fix first if only one person would notice?

MORE IN INTEGRITY & CHARACTER

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