Right after the loss isn’t the time for the film breakdown. Good feedback waits for ears that can hear it.

GRATITUDE

WHAT THIS MEANS

Feedback needs a listener, and right after a loss there isn’t one. The person is still in the adrenaline and the replay of their own mistake, so anything you add lands as pile on rather than help. The same sentence given on Tuesday is useful. Timing is not softness, it is the difference between being heard and being resented.

If you have something real to say, write it down and keep it for a day. Lead with the thing they did well, then the one correction that actually matters.

A QUESTION TO SIT WITH

When are you most able to actually hear hard feedback?

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