Nobody’s going to check if you wiped the counters. That’s exactly why it matters that you did.

RESILIENCE

WHAT THIS MEANS

Standards that only exist under supervision are not standards, they are compliance. The jobs nobody inspects show what you actually hold yourself to, because there is no reward, no telling off and no audience anywhere near them. Doing those properly is a private arrangement between you and your own sense of how things should be. Over time that arrangement is most of what other people end up calling reliable.

Choose the task at home or on your shift that no one ever checks. Do it to the standard you would use if somebody did, then leave without mentioning it.

A QUESTION TO SIT WITH

Do you still wipe the counters when nobody checks?

MORE IN DISCIPLINE, WORK & STANDARDS

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