You can’t improve what nobody tells you about. Ask for the notes, especially the ones that sting.

RESILIENCE

WHAT THIS MEANS

Most people will not volunteer the thing you most need to hear. They tell you what went well, because that is comfortable to say and comfortable to receive, and the gap in your work stays invisible to you alone. Feedback that stings usually stings because it carries new information, not because the person is being cruel.

Ask one person a narrow question this week: what would you change if this were yours. Then sit with the answer instead of arguing with it. Write it down, thank them, and decide tomorrow which part you will actually use.

A QUESTION TO SIT WITH

Whose honest notes have you avoided asking for?

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