Apologize with your chin up. Staring at your shoes turns sorry into a mumble nobody trusts.

LEADERSHIP

WHAT THIS MEANS

An apology delivered from shame quietly asks to be comforted, which puts the other person in charge of your feelings instead of receiving the repair. Saying it clearly, while looking at somebody, keeps the focus where it belongs. Posture changes how the words land more than the wording does.

When you owe one this week, say it in plain words, name the specific thing, and stop there. No long explanation, no request for reassurance. Then let them respond however they respond, without rushing to fill the silence.

A QUESTION TO SIT WITH

Whose apology from you came out too quiet to land?

MORE IN INTEGRITY & CHARACTER

Free, with nothing to buy inside it.