“Can I explain?” works better than “You never listen.” Same story, different door.

Both sentences come from the same frustration and ask for the same thing, and only one of them can be answered. An accusation about their character invites a denial, and now you are arguing about whether they listen instead of about the thing you wanted to say. A request is answerable with a yes.

Next time you feel unheard, ask for the floor rather than describing the problem. Something like whether they have two minutes works at home and at work. If they say not now, get a time, since the aim is to be heard rather than to prove you were not.