Power without kindness gets people obeying you to your face and working around you behind your back.

LEADERSHIP

WHAT THIS MEANS

Fear buys compliance and nothing else. People will nod, do the minimum and route around you, and the first thing they stop handing over is the truth, which is the one thing you needed. By the time you notice, the information has been flowing in a circle that does not include you.

If you are running a group or a team, ask one person what is annoying about working with you, and then do not defend yourself while they answer. Say thanks and change one thing. Being easy to tell things to is a form of strength, not a softness.

A QUESTION TO SIT WITH

Who agrees with you out loud and ignores you later?

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