How you treat the server, the janitor and the new kid will be remembered longer than your grades.

People form a lasting read on you from how you behave toward anyone who cannot do a thing for you. Those moments feel invisible while they happen, and they are the ones that stick, both in other people and in your own sense of who you are. Transcripts fade. A reputation for decency does not.

This week, learn the name of one person at your school or your job you have been walking past. Use it the next time you see them.