A small adjustment made willingly can remove the need for a much larger explanation.

RESILIENCE

WHAT THIS MEANS

Most friction gets expensive at the moment someone decides to defend their position rather than move slightly. Shifting the seat, changing the time, taking the other route: these cost almost nothing compared with the conversation that follows refusing. And the willingness itself is what people remember, more than whichever arrangement was finally reached. A small yes prevents a long negotiation.

Watch for the moments this week when you are about to explain why something cannot change. Ask what the adjustment would actually cost you. When the honest answer is very little, make it before anyone has to argue for it.

A QUESTION TO SIT WITH

What small change have you resisted and then had to defend?

MORE IN CHOICE & CONSEQUENCE

Free, with nothing to buy inside it.