An announcement repeated clearly can spare hundreds of people the same private worry.

GRATITUDE

WHAT THIS MEANS

Information withheld does not stay quiet; it turns into hundreds of separate anxieties. When a delay or a decision goes unexplained, everyone affected works on it alone, inventing versions and asking each other. One clear sentence, said twice so that people at the back and people who arrived late both hear it, ends all of that at once. Communication is cheap and worry is expensive.

If you have news that affects a group, say it plainly, then say it again for whoever missed it. Include what you do not yet know. People handle bad information far better than they handle silence.

A QUESTION TO SIT WITH

Could one plain announcement from you quiet a hundred separate worries?

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