The person using an alternative entrance still deserves the dignity of an ordinary arrival.

How you get in is part of how you are received. A ramp round the back, past the bins and along a service corridor, delivers a person to the same room by a route that says they were an afterthought. Access without dignity is only half the job. Everybody remembers whether their arrival felt ordinary.

If you have any influence over a building, look at where the step-free route actually goes and how it feels to use. Put the accessible way where everyone else comes in. And when you meet someone who uses it, walk in that way alongside them.