Every ordinary decision teaches extraordinary moments what to expect from you.

Extraordinary moments do not consult your intentions. They consult your record, the accumulated evidence of how you handle things, and they act on the expectation that record creates. Every ordinary decision is a small deposit into what you can draw on when something serious happens.

Stop dividing your choices into the ones that count and the ones that do not. Treat this afternoon’s minor call as informative, because it is. It is teaching the future what to expect.