Before you react to a rumor, find out who started it and why. The motive tells you how to respond.

LEADERSHIP

WHAT THIS MEANS

A rumor carries two pieces of information, and the one everyone argues about is the less useful one. Where it came from tells you what it is for: boredom, a grudge, someone covering for themselves, someone repeating a thing they half heard. What fits a grudge looks nothing like what fits a misunderstanding.

Give yourself a day before answering anything going around about you. Ask one person you trust who they heard it from and walk it back a step or two. Then decide whether this needs a correction, a conversation, or only time and no more fuel.

A QUESTION TO SIT WITH

Who started the last rumor you believed without checking?

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