Reliability is often invisible maintenance wearing ordinary clothes.

RESILIENCE

WHAT THIS MEANS

When somebody or something is reliable, it looks like an inherent quality. Usually it is the visible result of unremarkable preparation done in advance: the checks, the practice, the early start, the buffer. Reliability is not a temperament, it is an accumulation of small unseen actions that keep failure from arriving.

If you want to be more dependable, look at what happens before the moment rather than during it. Build in one preparatory step. Most of what people admire as steadiness is made there.

A QUESTION TO SIT WITH

What unglamorous upkeep keeps your week from falling apart?

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