Saying sorry isn’t the same as changing. People are waiting for the second part.

Apologies settle the first half of a problem. Saying it acknowledges what happened and that you know it was wrong, which is genuinely necessary, and that is why it feels like the work is done. What the other person is waiting for is next week, when the same situation arrives and something is different. Repeated apologies with no change stop being apologies and start being a pattern.

Name one specific thing you will do differently and keep it small enough to be real. Do not announce it again, since the point is for them to notice rather than hear about it.