Holding your ground in a hard conversation doesn’t mean raising your voice. Lower and slower is braver.

RESILIENCE

WHAT THIS MEANS

Volume is what you reach for when you doubt you will be heard. It is a bid for the floor rather than a case, and it hands the other person something easy to react to, so the argument becomes about how you said it. Going lower and slower keeps the actual content in the room. It also takes more nerve, because you have nothing to hide behind while you wait.

In the next disagreement, drop your voice a notch and slow your pace on purpose. Say your point once, clearly, then stop talking and let the pause do its work.

A QUESTION TO SIT WITH

Does your voice get louder or steadier when you are challenged?

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