Good bakers toss the batch that didn’t rise instead of selling it. Don’t hand people work you know isn’t right.

RESILIENCE

WHAT THIS MEANS

Handing over work you know is wrong costs more than the work did. A flat loaf thrown out costs the flour; sold, it costs a customer, a reputation and the belief that what you make can be trusted. Hoping nobody notices usually means hoping somebody else absorbs your mistake for you. Binning it is the cheaper of two bad outcomes.

When you can see something is not right, say so before you pass it along. Redo it, flag it, or ask for more time. Being known as the person who catches their own bad batch is worth far more than one quiet save.

A QUESTION TO SIT WITH

What did you hand over knowing it was not right?

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