Navigators call out hazards early and calmly. Panic in your voice makes the warning harder to hear.

LEADERSHIP

WHAT THIS MEANS

A warning has two parts: the information, and the tone it arrives in. Deliver it loudly enough and people spend their first seconds reacting to your alarm rather than to the hazard. Early and level gives everybody time to think, which is the entire point of warning somebody. Being frightening is not the same as being useful.

When you spot a problem this week, say it sooner and flatter than feels natural. Lead with what it is and what you suggest doing. Keep the urgency in the timing rather than in your voice.

A QUESTION TO SIT WITH

How do you sound when you warn people about something?

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