A process with fewer moving parts has fewer places to hide confusion.

RESILIENCE

WHAT THIS MEANS

Every additional component is a place where something can go wrong quietly. Handoffs, extra approvals, parallel records, and optional steps all create gaps where a problem can sit unnoticed because responsibility for it is unclear. Fewer parts means fewer of those gaps and a shorter path to finding the trouble when it appears. Reliability comes more from reduction than from oversight.

Map a process you depend on and count the handoffs. Ask which of them could be removed rather than monitored. Each one you take out is a category of failure you no longer need to watch for.

A QUESTION TO SIT WITH

Which of your routines has more steps than it needs?

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