The loudest comments make it feel like everyone agrees. Most people just didn’t type anything.

What you can see is only what got typed, and typing is done by the small fraction who were angry enough to bother. Everybody else read it and moved on, leaving no trace, so the comments read like a verdict when they are really a self-selected handful. Silence has no opinion attached, and you cannot count it.

So check the arithmetic when a pile-on feels like the whole world. Look at how many people actually commented against how many saw it. Then ask two or three people face to face, because the quiet majority will tell you what they think if you are standing in front of them.