More communication channels can create less clarity.
GRATITUDE
GRATITUDE
Five places to reach someone means nobody knows where anything is. Decisions are split across channels, context is lost, and the same conversation happens three times in parallel. More routes produce less shared understanding, not more.
Consolidate. Agree with your team or your family on where a particular kind of thing lives. It feels bureaucratic for a week and then everyone stops searching four apps for a decision they know was made somewhere.
Across how many apps is one conversation of yours scattered?
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