A courteous beginning does not excuse a pattern of inconsiderate endings.

LEADERSHIP

WHAT THIS MEANS

It is easy to be gracious at the start of things, when nothing has been spent yet. The harder courtesy shows up at the close: the reply that ends a conversation properly, the goodbye that is not just a fade, the last message of a project that thanks someone by name. When beginnings are warm and endings are careless, people eventually believe the endings.

Look at how your last few things finished. A short note saying where something landed, or that you are stepping back, costs a minute. Endings are where most of the memory settles.

A QUESTION TO SIT WITH

Which relationships did you begin well and end carelessly?

MORE IN INTEGRITY & CHARACTER

Free, with nothing to buy inside it.