A clumsy beginning deserves room to become an ordinary conversation.

GRATITUDE

WHAT THIS MEANS

First exchanges are frequently graceless. Someone says the wrong thing, misjudges the tone, or explains too much because they are nervous, and a listener can decide right there what kind of person they are dealing with. Almost always the clumsiness belongs to the situation rather than the character. Given four more minutes, most people settle into themselves and the conversation becomes normal.

When an opening goes badly, carry on as though it did not. Ask a plain question and give the other person a second run at it. If you are the one who fumbled, keep going rather than apologising, since the apology extends the awkward part.

A QUESTION TO SIT WITH

Which awkward first exchange did you decide was final?

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