The small courtesy you offer a stranger may be the first easy moment in their day.

LEADERSHIP

WHAT THIS MEANS

You cannot see what somebody walked in carrying. A held door, an unhurried answer, a moment of not being treated as an obstacle costs you almost nothing and may land in a day where nothing yet has been simple. The scale is lopsided in your favor, which is what makes it worth doing.

Pick one exchange this week where you would normally be efficient and be unhurried instead. You will almost never learn whether it mattered, and that is the ordinary condition of most kindness.

A QUESTION TO SIT WITH

What small kindness could you offer the next stranger you meet?

MORE IN INTEGRITY & CHARACTER

Free, with nothing to buy inside it.