Strong leadership builds systems that do not require constant heroics.

LEADERSHIP

WHAT THIS MEANS

Heroics feel good and disguise structural failure. When outcomes depend on someone rescuing the situation, the rescues become required, and the people performing them eventually run out. A system that works on ordinary effort is less dramatic and much more durable.

After the next emergency, ask what would have prevented the need for one. Fix that instead of thanking the rescuer and moving on. Repeated heroics are a description of a problem, not a solution to it.

A QUESTION TO SIT WITH

Which fire do you keep putting out instead of preventing?

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