People rarely give their best to someone who only notices mistakes.

LEADERSHIP

WHAT THIS MEANS

Attention that only appears when something goes wrong teaches people that being noticed is bad. They start managing your perception rather than the work, and the discretionary effort, the part nobody can require, quietly disappears. Correction alone is not a functioning form of feedback.

Say something specific about work that went right this week, to someone who would not expect it. Not praise in general, but a detail you noticed. That specificity is what makes it land as real.

A QUESTION TO SIT WITH

When did you last tell someone specifically what they did well?

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