There is an emanation from the heart in genuine hospitality which cannot be described, but is immediately felt and puts the stranger at once at his ease.

— Washington Irving

GRATITUDE

WHAT THIS MEANS

Real welcome is felt at once and cannot be manufactured. The furniture, the food and the correct phrases have almost nothing to do with it; what registers is whether the host is actually glad you came or is performing a duty. Guests know the difference immediately even when they could not explain how, and they relax or stay braced accordingly. The whole thing rests on a decision you make before anyone arrives.

Before your next guest comes, deal with your own state rather than the house. Decide that you want them there and let the rest be imperfect. Answer the door without apologising for anything.

A QUESTION TO SIT WITH

Whose home made you feel welcome before anyone said anything?

MORE IN TRUST, LOYALTY & RELATIONSHIPS

Free, with nothing to buy inside it.