Reliability means fewer people have to check behind you.

RESILIENCE

WHAT THIS MEANS

Checking someone’s work is a hidden tax, paid in other people’s time and attention. When you are reliable, that tax disappears, and the saving is often larger than the value of the work itself. Nobody thanks you for it because they never see the cost they are not paying.

Find the place where people still double-check you and work out why. Usually it is one recurring type of error. Fix that specific thing and the checking stops.

A QUESTION TO SIT WITH

Whose work have you stopped needing to check?

MORE IN DISCIPLINE, WORK & STANDARDS

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