If correction makes you fold your arms, the lesson bounces off. Uncross them.

REFLECTION

WHAT THIS MEANS

Defensiveness arrives in the body before it arrives in the mind. The arms close, the jaw sets, and from then on you are listening for the flaw in what is being said rather than the use of it. Nothing gets in, and the person offering it learns not to bother next time.

Watch your posture the next time someone tells you something you did not want to hear. Let your hands stay open and say nothing for a moment longer than feels comfortable. You can still decide the feedback is wrong, but decide it after you have actually heard it.

A QUESTION TO SIT WITH

Whose correction did you reject before you had really heard it?

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