Tell them before they find it. The same news lands totally different depending on who delivers it.

LEADERSHIP

WHAT THIS MEANS

News changes shape depending on the route it travels. Coming from you it carries context, tone, and the fact that you chose to say it. Found by them it arrives with a second injury attached, which is that you let them find out. People usually punish the concealment more than the thing concealed.

If something is going to surface, say it first and say it early, before you have the perfect wording. Lead with the fact, then explain. It turns into a short bad conversation instead of a long one.

A QUESTION TO SIT WITH

What news should come from you before someone else?

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