Justice must be capable of disappointing the crowd.

LEADERSHIP

WHAT THIS MEANS

A process that always produces what the crowd wants is not deciding anything; it is reporting a mood. The value of a fair procedure lies entirely in its capacity to reach an unpopular conclusion when the evidence points there, and to hold it. That capacity only exists if it is used occasionally.

When a conclusion is very popular, ask what evidence would have been required for the opposite one and whether it was genuinely sought. Agreement is not confirmation. It is often just agreement.

A QUESTION TO SIT WITH

What did you decide correctly even though the room disagreed?

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