An emergency repeated weekly belongs on a process review, not a heroic story.

A crisis that arrives every week is not a crisis; it is a schedule. Treating it as an emergency each time produces heroics, gratitude, and no change, because the story of rescuing the situation is more satisfying than the dull work of stopping it happening. The repetition is the finding.

Take the last three occurrences and look for what they share upstream. Fix that, quietly, and accept that nobody will thank you the way they did for the rescues.