Telling someone exactly what they did well teaches more than ten “good jobs.”

LEADERSHIP

WHAT THIS MEANS

General praise feels pleasant and carries no information. Somebody who hears they did a good job cannot repeat it on purpose, because they do not know which part you meant, while hearing the specific move gives them something to do again deliberately. Precision is what turns a compliment into coaching.

Name the exact thing next time: the pass, the sentence, the way they handled the difficult customer. One detailed observation is worth more than a week of encouragement. It also proves you were genuinely paying attention.

A QUESTION TO SIT WITH

What specific thing could you name that somebody did well?

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