A wristwatch can be off by a few minutes and nobody minds. A promise that’s off by a few weeks gets remembered.
STILLNESS
STILLNESS
Accuracy matters differently depending on what is being measured. Nobody audits a watch, because a few minutes out costs nothing, while a commitment that slides by weeks changes what people can expect from you. Small errors in time are forgettable. Small errors in reliability add up into a reputation.
Look at the promises you have outstanding, the casual ones included. Deliver one that is overdue this week and give a real date for the next. If you cannot do something, say so early, which is the cheapest moment it will ever be to say.
Which promise of yours is running weeks behind right now?
Free, with nothing to buy inside it.