Ask yourself if you want help or want an audience. Both are human. They just need different things.

Wanting to be heard and wanting a solution are separate needs expressed in identical words. If you actually want company in the feeling, advice lands as dismissal, and if you actually want a fix, sympathy starts to feel like being managed. The mismatch is why so many supportive conversations leave both people slightly frustrated.

Say which one you are after at the start. Something as plain as wanting to vent for five minutes, or wanting ideas. It saves the other person guessing and makes it far more likely you get what you came for.