The easiest variable to measure often gets promoted beyond its qualifications.

REFLECTION

WHAT THIS MEANS

Measurement follows convenience. Hours worked, clicks, attendance, response time, these get counted because counting them is easy, and then they get treated as if they capture the thing that matters. The important qualities that resist measurement quietly fall out of the conversation entirely.

Ask what your current metrics are standing in for, and what is going unmeasured because it is hard. Then find some way of attending to that, even an imperfect one. A rough handle on the right thing beats a precise handle on a convenient substitute.

A QUESTION TO SIT WITH

What do you track simply because it is easy to track?

MORE IN PERCEPTION & ATTENTION

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