The janitor who knew every kid’s name has a bigger legacy than half the people with buildings named after them.

LEADERSHIP

WHAT THIS MEANS

Being remembered has less to do with scale than with contact. A name said correctly, every day, by someone under no obligation to learn it, does more for a person than a plaque they walk past. Institutions record donations; people record how they were treated when nobody important was watching.

Learn the names of the people you see regularly and are not required to know. Use them. It is a small piece of work with an unreasonably large return, and it is available to you today at no cost at all.

A QUESTION TO SIT WITH

Who at your school or job knows everyone’s name?

MORE IN LEADERSHIP & INFLUENCE

Free, with nothing to buy inside it.