An order obeyed is not the same as an idea respected.

LEADERSHIP

WHAT THIS MEANS

Getting compliance is not getting buy-in, and the difference shows up later. People carry out instructions they think are wrong with the minimum required, no improvisation, no ownership, and no warning when it starts to fail. The order was followed and the thinking was withheld.

When something is going to be difficult, spend the extra time on why before the what. If you cannot make the case, that is worth knowing before implementation rather than during it.

A QUESTION TO SIT WITH

Whose compliance have you mistaken for belief in what you asked?

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