Leaders who wait to hear all sides make fewer decisions they have to take back.

Deciding early feels decisive and costs more later. The first version of any story belongs to whoever reached you first, and acting on it guarantees that some of your decisions will have to be reversed once the rest arrives. Hearing everyone out is slower at the front and considerably cheaper at the back.

If you are the one making a call in a group this week, say out loud that you will decide once you have talked to everybody, and give a time. Ask the quietest person last rather than not at all. Then decide on schedule, with the whole picture.